Trusted by Leading Brands
"Placing a custom order is simple. Choose your preferred towel or tote bag, select the embroidery options, and share your details.
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Frequently Asked Questions
From orders and shipping to returns and product details, we provide all the essential information to ensure a seamless experience.
1
What customization options are available for Turkish towels and tote bags?
We offer custom embroidery for our Turkish towels — add names, logos, or messages in your choice of thread color and placement. For tote bags, choose between partial and all-over prints to showcase your design. Perfect for corporate gifts, celebrations, or personal use.
2
How long does it take to receive my order?
Order processing time typically takes 2-3 business days. Customized orders may require an additional 5-7 business days. For bulk orders, delivery can take 3-4 weeks, while smaller orders usually arrive within 5-7 business days. Once shipped, delivery within the USA typically takes 3-5 business days.
3
Can I place a bulk order for corporate gifts or wedding favors?
Yes — bulk ordering is one of our specialties. Whether you need 50 custom embroidered towels for a corporate event or 500 personalized towels for a wedding, we offer tiered pricing and dedicated support. Custom tote bags are also available in bulk. Contact us for a free quote.
4
What is your return policy?
We accept returns on non-customized items within 30 days of purchase if they are unused and in original condition. Unfortunately, customized towels cannot be returned or exchanged unless there is a defect.
